Technology and politics reshape the travel deals landscape
Almost 12 months ago, American Express Global Business Travel revealed plans to buy rival agency CWT, in a deal worth $570 million. It wasn’t a surprise to many, considering Amex GBT’s acquisition track record in recent years. But authorities on both sides of the Atlantic had other ideas. The United
How Northern Botswana’s Evolving Landscape Became a Haven for Wildlife
If the lion charges us, stay seated,” whispered my safari guide, Jonah Seboko, his gaze fixed on a large adult male only a few feet from our car. Just after sunrise, we had peered through blades of golden grass and spotted a male and female lion devouring an adult buffalo.
The shifting loyalty landscape in travel
Travel loyalty programs are at a crossroads. With shifting customer expectations, technological advances and the growing importance of personalization, traditional loyalty currencies and rewards are no longer enough. Despite the quest for meaningful relationships that lead to lifelong customers, travel companies are only too aware of the challenges as well