Lufthansa’s AI assistant Swifty pilots with SWISS, plots next steps
Artificial intelligence assistant Swifty, a startup supported by Lufthansa Innovation Hub, is piloting conversational booking on Swiss International Air Lines’ website. The pilot, which will help Lufthansa Group gain insight for future AI-powered solutions, offers website users the option to book their flight using AI alongside traditional search. Get a dose of
Lufthansa’s AI assistant Swifty integrated into LINE messenger
Swifty, the artificial intelligence-powered booking engine from the Lufthansa Innovation Hub, has been integrated with Japan’s LINE messenger, allowing customers to book flights directly in the communication platform in under two minutes. “It goes beyond traditional AI-powered chatbots that assist with trip planning,” LIH said in a LinkedIn post announcing the
